Shipping Policy

At NOVVA FRAMES, we prioritize timely and reliable shipping to ensure a seamless shopping experience. Please review our shipping policy below:

Processing Time

Orders are typically processed and shipped within 1-2 business day from the date of purchase, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.

Shipping Methods

We offer multiple shipping options, including standard and express shipping, to accommodate your needs. Available shipping methods may vary based on your location and order details.

Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of your order.

Delivery Time

Delivery times vary depending on the selected shipping method and destination. Estimated delivery times range between 3 – 10 business days. Please note that unforeseen circumstances such as weather conditions, customs delays, or carrier issues may impact delivery times.

Change of Address

If you need to update your shipping address after placing an order, please contact us as soon as possible at info@novvaframes.com. While we will do our best to accommodate your request, we cannot guarantee address changes once an order has been processed.

Order Cancellation

We strive to ship orders quickly. Once an order is in processing, it is prepared for shipping immediately. Due to our fast fulfillment process, we cannot guarantee changes or cancellations once an order has been processed. However, you can reach out to our customer care team at info@novvaframes.com, and we will do our best to assist you.